Job Summary:
The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.
Major Job Responsibilities:
- Completes daily technical training on the floor to assist with the Certification of team members in their roles.
- Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed.
- Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools.
- Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training).
- Develops, builds, and maintains relationships with trainees & leaders in their role.
- Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions).
- Conducts training on all shifts.
- Influences others to be safety-minded.
- Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.
- Additional duties as assigned.
How you will impact Smurfit Westrock:
- Improve local team performance through increasing skills and time to certification processes.
- Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset.
What you need to succeed:
Critical Skills/ Capabilities:
- Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
- Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work.
- Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness).
- Accountability: Holds self and others responsible for actions and results.
- Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams.
- Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus.
- Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes.
- Quality: Actively work to ensure quality is ensured while minimizing waste.
Technical Skills:
- 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred.
- 2 – 4 years’ experience in a manufacturing environment preferred.
- Knowledge of Learning Management Systems preferred.
- Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms.
Others Qualification:
- Facilitation/ Presentation Skills
- Influencing
- Partnering
- Problem Solving/ Continuous Improvement
- Professionalism
What we offer:
- Corporate culture based on integrity, respect, accountability, and excellence.
- Comprehensive training with numerous learning and development opportunities.
- An attractive wage, reflecting skills, competencies, and potential.
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work.